In advance of Hurricane Irene, the Engine Yard support team has taken a number of steps to help customers who might be affected this weekend.
We will carefully monitor Amazon’s status pages to keep an eye on any outages within the AWS cloud. In addition, we have put additional support engineers on-call in case of any outage. Finally, our development team will be available to assist our support personnel should the need arise.
We’d like to take a moment to remind Engine Yard customers to file a ticket should you experience any issues. We will respond to all tickets to the best of our ability.